Privacy Policy

1. Commitment to International Buyer Privacy

This privacy and data governance policy outlines how Elmhurst Auto Parts collects, protects, manages, and utilizes information submitted by our international clients, automotive repair networks, municipal fleet administrators, and individual procurement personnel when accessing our website and ordering OEM or aftermarket vehicle components.

Elmhurst Auto Parts operates with a steadfast commitment to commercial confidentiality and data security. Should our procurement desk or online portal request identifiable company or vehicle specifications, you can be entirely assured that such data is handled exclusively in accordance with this privacy statement and applicable cross-border regulatory frameworks.

2. Categories of Information We Collect

To accurately cross-reference engineering diagrams, verify OEM compatibility, prevent wrong-part returns, and calculate freight logistics, we may gather the following technical and corporate parameters:

• Procurement Identity & Company Data: Business name, tax ID/VAT number, import licensing numbers, corporate address, primary buyer contact, and professional title.
• Communication Coordinates: Commercial email address, direct phone line, WhatsApp business contact, and customs port billing addresses.
• Technical Fitment Specifications: 17-digit Vehicle Identification Numbers (VIN), OEM part numbers, casting stamps, vehicle production date splits, engine displacement codes, and transmission serial identifiers.
• Logistics & Commercial Transaction Records: Bill of lading requirements, preferred freight forwarder contacts, proforma invoice history, port of entry specifications, and payment verification records.
• Technical Feedback: Customer survey results, warranty claims, rotor resurfacing requests, and supplier satisfaction evaluations.

3. How We Utilize Collected Commercial Data

We require this commercial and technical information to understand your procurement demands, ensure exact mechanical fitment, and provide an efficient, professional wholesale supply service. In particular, data is utilized for:

• Fitment Verification & Catalog Matching: Validating OEM and aftermarket interchangeability to guarantee zero-defect shipments.
• Internal Order Record-Keeping: Maintaining accurate audit trails, warranty registries, and repeat procurement schedules for fleet management accounts.
• Customs Clearance & Export Compliance: Generating commercial invoices, packing lists, HS code classifications, and certificates of origin for cross-border freight forwarding.
• Service & Inventory Improvements: Analyzing aggregated demand trends to optimize stock levels for critical components like brake rotors, Wix filtration, Moog steering, and heavy-duty cooling modules.
• Direct Procurement Bulletins: Periodically distributing factory technical updates, OEM part obsolescence notifications, and container-load special offers to registered trade accounts.

4. Information Security & Physical Safeguards

We are dedicated to ensuring that your commercial transactions and trade documents remain strictly confidential and completely secure. To prevent unauthorized access, tampering, or improper disclosure, Elmhurst Auto Parts has implemented robust physical, electronic, and managerial safeguards.

All online data transmissions are encrypted using industry-standard Secure Sockets Layer (SSL/TLS) protocols. In addition, internal access to VIN databases, export paperwork, and client payment ledgers is restricted on a strict need-to-know basis behind enterprise-grade firewalls.

5. How We Use Cookies & Telemetry

A cookie is a small file that requests permission to be placed on your workstation storage. Once accepted, cookies help analyze web traffic, remember regional preferences, and ensure seamless navigation across our parts categories.

We use traffic log cookies strictly to identify which parts catalog sections are actively browsed. This telemetry helps us analyze catalog performance, optimize page load speeds for overseas visitors, and streamline our product presentation. We employ this data exclusively for statistical analysis, after which the analytical tokens are removed from the system.

A cookie in no way provides us access to your computer, local files, or personal information other than the telemetry data you choose to share. You retain full control to accept or decline cookies via your web browser settings; however, disabling cookies may limit access to specific interactive catalog features.

6. Overseas Trade Logistics & Third-Party Services

To deliver components to international destinations or arrange expedited air cargo, Elmhurst Auto Parts works closely with reputable freight forwarders, global logistics carriers (such as FedEx, UPS, DHL, or ocean freight lines), and authorized customs brokers. We provide these shipping partners solely with the documentation necessary to complete delivery and satisfy customs regulations.

Our website may also contain informational references to third-party manufacturer technical bulletins (such as Wix, Moog, or Wagner). Once you navigate beyond our domain, please note that we do not have jurisdiction over third-party platforms. Those external sites operate under their own independent privacy declarations, and buyers are encouraged to review the privacy terms of any third-party resource.

7. Your Data Rights & Procurement Control

Overseas procurement clients and domestic buyers possess full control over their business records. Under applicable international data privacy standards, you are entitled to:

• Request a comprehensive transcript of corporate data and transaction histories retained in our parts system.
• Demand prompt rectification of any incorrect contact, shipping, or banking details.
• Request permanent deletion or anonymization of non-essential commercial history, subject to statutory US customs and tax retention obligations.
• Opt out of all non-transactional marketing and new-inventory bulletin distributions at any time.

To exercise any of these data rights, contact our Data Governance Desk at 474 S Spring Rd, Elmhurst, IL 60126, USA, or telephone our international desk at +1 630-834-3800.